Skip to main content

Honest Review: Golden Phoenix Hotel

I scored a free hotel stay from rewards earned using my Citibank Cash Back Credit Card. I used the points to book a room at the Golden Phoenix Hotel (GPH).

My expectations were high since we've visited the hotel before (just last year, if I am not mistaken) when relatives stayed there for a halfway hotel for their early flights out of Manila. I remember it was still a new hotel and there were on going construction, but that was fine (understandable).


Golden Phoenix Location is perfect , if you want to save yourself worrying time, whether you'll make it to your flight or not, as it is near the Manila airports.

I reserved a deluxe twin room, thinking
there will be 2 twin beds (as shown in the hotel website), 

Deluxe Twin Room from GPH website.
There is obviously no way (a family of 4) would fit in a twin bed,
There was really no other options but to upgrade and pay an additional P1500. 

I was really surprised at check-in that we are having just one (1) twin bed. My fault for not checking bed configuration


Our room after the upgrade

Our room is really small - quite far from the website photos. There was hardly enough room to move (much more take a photo of the entire room).





Even the bathroom is small.




I initially can't find the toiletries.
I found them  under the bathroom sink.

The room size was forgivable, however, the linens and  towels were not.
They were old and needing replacement.
 


 
I didn't like the bathroom and didn't use it much, so I can't comment if its clean. 



Pool needed major cleaning too. 
The fountain was not working when we got there and a section or two of tiles were broken. Really unattractive.

Definitely, NO swimming for this staycation!




VERDICT:
  • Check-in was just fine.  We were the only ones checking-in at the time so that should be expected.
  • Management should do something about the hotel upkeep.  It smells like cement in there.  The carpet running through the hotel corridors also filthy. 
  • Not much to do as it is a long walk from SM MOA. In the website it says they offer free shuttle service to nearby attractions. However, we were not informed at check-in and didn't see any during our stay either.


  • Staff were quite nice and friendly though, but that's the only good thing I can think of right now.
  • Breakfast was fine, nice spread but nothing exceptional. 
  • We looked for the gym (the website says there is one), but can't find that one too.



Let us just say, I am not thinking of heading back anytime soon. 

-The End-











Comments

Popular posts from this blog

Day 4 in Seoul (A Private Tour : Seoul ~ Sanjeong Lake, Pocheon Art Valley and Herb Island)

Our Day 4 in South Korea was in the outskirt of Seoul ~ Pocheon, Gyeonggi-do.  As it was a little difficult to reach I contacted, "This is Korea" Tours to customize a private tour for my family.

Andy, our Tour Specialist (TS) cum driver and photographer picked us up at the Metro Hotel at 11am as agreed.  It was an easy ride on board a 7-seater limousine van for our family of 4. 

Our tour was personalized based on what we wanted so long as the entire trip is all within the 10 hours we've commissioned.  For our trip, we've decided on Sanjeong Lake, Pocheon Art Valley and Herb Island.



SANJEONG LAKE

Sanjeong Lake is situated between Myeongseongsan and Mangbongsan Mountain.  Its name means "as clear as a mountain well". It was built in 1925 as a reservoir to supply to farmlands in Pocheon.


Reached Sanjeong Lake Park early afternoon ~ perfect weather for a cup of hot coffee 

Lots of things to do in the lake park.  We took a paddle boat and walked the lake promenade.

I a…

Hong Kong Disneyland Hotel Kingdom Club

We wanted a special holiday with the kids (they are growing up so fast) and decided to welcome 2018 in Hong Kong Disneyland.  It has after all been 5 years since we have last been to Hong Kong.  Though we were recently in Tokyo Disneyland, the volume of guests was heartbreakingly huge ~ to truly enjoy the park.

Check here our Visit to Tokyo Disneyland and Tokyo Disney Sea last 2016 >>> Tokyo Disneyland  and >>> Tokyo Disney Sea

We booked a 3 nights stay at the Hong Kong Disneyland Hotel and opted for an upgrade to the Kingdom Club floor.

The elegant service and perks is well worth the additional cost.



Club Level BenefitsComplimentary Deli at Kingdom Club Lounge (730am to 10pm) which includes assorted fresh pastries, cereal, fruit, hot breakfast selections and beverages in the morning; Selection of scrumptious appetizers with your choice of complimentary beer and wine late afternoon and light snacks night time.











A Disney character in pajamas visits the lounge at 8pm, where …

Day 2 in Seoul - Part I (War Memorial of Korea, Grevin Wax Museum and the funny Nanta Show)

"Joh-eun achim (Good Morning) Seoul"
Our Day 2 in Seoul is a DIY using Seoul's public transportation. 
After a hearty complimentary breakfast at Metro Hotel, we made our way to Myeongdong Station and headed to the first item in our itinerary.

The War Memorial of Korea
The museum is easily accessible via Subway Line 4 through Samgakji Station, Exit 12.


If you have limited time to tour Seoul and want to see at least one of the city's museums, I highly recommend visiting the War Memorial.  We also visited the National Museum of Korea and liked the War Memorial better.
We spent hours touring the Outdoor Exhibition Area alone. The warships and aircrafts exhibition is truly remarkable. This particular ship is a replica of the Korean Naval Vessel PKM 357, which was involved in bloody naval battle between North and South Korea in 2002.